Why Small Businesses Are Switching to VoIP:
 
1. Lower Costs & No Expensive Hardware
 
Traditional landline systems often come with hidden charges, hardware maintenance costs, and expensive installation fees. VoIP eliminates these, offering businesses a predictable, affordable monthly plan – perfect for small businesses managing tight budgets.

2. Scalable for Growing Teams

Whether you have 2 users or 50, VoIP can scale up or down based on your needs. Adding or removing users takes minutes, and it’s easy to integrate remote workers, home offices, or additional sites – keeping everyone connected under one unified system.

3. Feature-Rich for Professional Communication

VoIP systems include business-enhancing features such as:

• Auto-attendant menus to route calls efficiently.

• Time-based call routing to manage calls inside and outside working hours.

• Call recording and analytics to improve team performance and compliance.

• Voicemail-to-email delivery for maximum convenience.

• CRM integrations and click-to-dial for faster customer service.

4. Work Anywhere, Anytime

Modern VoIP solutions support remote working and hybrid teams. Your employees can access their business phone line via desktop apps, softphones, or smartphone apps, allowing calls to be made and received anywhere with an internet connection.

5. Business Continuity & Disaster Recovery

In case of power cuts, office relocation, or natural disasters, VoIP systems allow instant rerouting of calls to mobiles or other branches. This ensures your business stays operational and clients can always get in touch.

6. ISDN Switch-Off Ready

With the ISDN switch-off approaching in 2027, VoIP future-proofs your business by moving you to an IP-based system. Avoid last-minute migrations and start benefiting from VoIP now.

Why Choose HBET?

We specialise in VoIP phone systems tailored for small and medium-sized businesses across Somerset and the South West. From initial consultation to installation and ongoing support, our UK-based experts will deliver a seamless transition to cloud telephony – with no hidden fees and no hassle.

Frequently Asked Questions (FAQs)

What businesses benefit most from VoIP?
VoIP is ideal for small businesses, startups, and SMEs needing cost-effective, flexible phone systems that scale with growth.

Is VoIP reliable for customer service teams?
Yes! VoIP provides crystal-clear HD audio, robust uptime, and advanced call management tools, making it perfect for customer service and sales teams.

Does VoIP work with remote and hybrid workers?
Absolutely. VoIP enables teams to stay connected via mobile apps, desktop softphones, or VoIP-enabled handsets – all under one system.

Is VoIP secure?
VoIP systems use advanced encryption and secure data centres to ensure your calls and information remain private and compliant with data protection regulations.


Ready to Future-Proof Your Business Communications?
Switch to VoIP and unlock a smarter, more efficient way to communicate.
📞 01749 595594 | 📧 sales@h-b-e-t.co.uk
🌐 Learn more: www.h-b-e-t.co.uk/voip